“The problem with troubleshooting is that trouble shoots back” ~ unknown
Troubleshooting is a systematic approach to solving problems. But, living in a tropical developing country…nothing is systematic or normal. We’ve spent countless hours trying to troubleshoot electrical, mechanical, plumbing, and computer issues. And the solutions to most of our problems have been anything but normal.
Steps to troubleshooting in first world countries:
1. Gather information on the issue
2. Eliminate unnecessary components in the issue and see if the problem still persists.
3. Check for common causes. I am sure you’ve read troubleshooting guides and the first question asked is, “Is your device plugged in and turned on?”
This is where I will start as your guide to troubleshooting in a developing country because seldom are the causes normal or usual.
So, Let’s get Real about troubleshooting in Nicaragua.
1. If your internet suddenly blinks off, it could be because…
c. A bird builds a nest on your tower internet dish.